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Known Issues

Sadly, we aren’t perfect. But we are trying to get there! Some issues might appear when using Linchpin Events.

Already fixed issues

Fixed In Issue Type Description of the Issue

LINCHPIN INTRANET SUITE 4.1.2

LINCHPIN ESSENTIALS 1.5.2

 General Issue

The “Atlassian Troubleshooting and Support Tools” app in version 1.32.1 causes problems for the Linchpin Intranet Suite.

For more information, follow the link below:

Knowledge Base: “Atlassian Troubleshooting and Support Tools” app causes health checks to freeze and blocks the creation of support zips

3.0.2

 Usability issue Confluence-wide file upload may be broken when Linchpin Events is installed.

There currently is an issue that prevents users from uploading some files to Confluence pages when Linchpin Events is installed in that instance.

Other known issues

Issue Type Description of the Issue
Usability issue

Calendar invitations

The ICS format, which Linchpin Events uses to generate calendar invitations, can in some cases behave unexpectedly. This usually depends on the calendar clients being used to import the invitations. If you run into any problems in this area, please reach out to our support team at https://seibert.biz/help and also check whether the issue persists in other calendar software!
Right now, we are aware of the following incompatibility:

Lotus Notes Calendar: All-day events spanning across several days are only imported for the start day.

Gmail: Gmail won’t import ICS files automatically to Google Calendar if there’re more than 6 VEVENTs within the files. This a known issue to Google as well, more here.

Workaround: Affected files have to get imported manually.
Reminder: Before importing the ICS file, you need to delete the event series of the previous ICS file from your calendar.

Past Events: Events of an event series which are more than 90 days old, might not translate correctly to the ICS file!

Automatic Event Cleanup: Events that got deleted by the Event Cleanup might not translate correctly to the ICS file!
Plugin compatibility Linchpin Events overrides Space Privacy settings.

When an event is visible to all users (and not restricted to specific spaces), all users will be able to see the event, even if Space Privacy settings would forbid this. This can happen e.g. for events that were created while Space Privacy was not active.

Link to this page: https://seibert.biz/eventsknownissues