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Frequently Asked Questions (FAQs)

General FAQs regarding the Linchpin Intranet Suite

The following apps are included in the Linchpin Intranet Suite:

The following services are also included in the bundle:

  • New Linchpin apps may be integrated into the Linchpin Intranet Suite as additional components, but this does not increase the price.
  • Price increases are likely to be triggered only by Atlassian’s annual price increases.

Should the Linchpin Intranet Suite be disabled (for various reasons, e.g. Suite Update, Confluence Update, Safe Mode Testing, etc.), this is the routine for manually re-enabling the Suite apps in UPM.

Enable the Linchpin apps in exactly the following order:

  1. Linchpin Suite – API
    (App key: net.seibertmedia.plugin.confluence.linchpin-management-api)
  2. Linchpin Communicator
    (App key: net.seibertmedia.confluence.linchpin-connector)
  3. Linchpin Intranet Suite
    (App key: net.seibertmedia.confluence.linchpin-suite)
  4. All other Linchpin apps in no particular order

FAQs about migration of individual apps to the Linchpin Intranet Suite

To migrate your custom set of Linchpin apps to the Linchpin Intranet Suite can have a lot of advantages.

Learn more about why you should consider switching now!

Does your company already use all of our Linchpin apps, and now you want to migrate your existing licenses to our new Linchpin Intranet Suite? Or do you only use a couple of our Linchpin apps, but are interested in an upgrade to the Linchpin Intranet Suite?

We’re happy to assist you with any license-related questions and will gladly guide your way through the license migration process.

Please contact our experts via sales@seibert.group and we’ll get back to you immediately.

FAQs about Linchpin Intranet Suite update

  • After you installed the Linchpin Intranet Suite, update notifications for individual apps are no longer displayed in the Confluence App Manager.
  • As soon as a new version of the Linchpin Intranet Suite is available in the Marketplace, you will see a single update for the Linchpin Intranet Suite app displayed in Confluence’s Universal Plugin Manager.
  • After updating the Linchpin Intranet Suite the latest version for all apps within the bundle are available in your Confluence.

Please do not update individual Linchpin apps manually via the Atlassian Marketplace, once you switched to the Linchpin Intranet Suite bundle. If you continue to update individual apps, it might cause database incompatibilities and issues with future version updates of the Linchpin Intranet Suite.

  • We will release major (feature) updates for the Linchpin Intranet Suite roughly every 10 weeks.
  • In addition to these planned feature releases, we may also provide important bugfix updates on an ad-hoc basis for the Linchpin Intranet Suite. These updated will be provided via the Atlassian Marketplace.
  • Please note that we will only provide hotfix updates for the latest version of the Linchpin Intranet Suite.

  • We strongly recommend to always update the Linchpin Intranet Suite to the latest version available in the Atlassian Marketplace.
  • You should always perform a “dry run” for any version update of the Linchpin Intranet Suite on a testing instance. Ideally, the test instance will have content data cloned from production.
  • We consider any major release of the Linchpin Intranet Suite to be ‘production ready’. Some issues may only occur under specific circumstances, though, so we’ll also release ad-hoc updates for critical bugs.
  • Please note that we will only provide ad-hoc hotfix updates for the latest version of the Linchpin Intranet Suite.

Link to this page: https://seibert.link/suitefaq